Frequently Asked Questions
- Select the country to which you are requesting the visa
- Select the type of visa and read the instructions carefully
- Select Apply Now
- Fill in the application form
- Pay using a Visa card, Mastercard or other debit card
- Await approval via email, then download and print the e-Visa from your account
- Present your printed e-Visa to the immigration officer at the port of entry
We understand that visa denials can be frustrating, and we empathize with your situation. Unfortunately, the specific reasons for visa denials are not disclosed to us by immigration authorities. For more clarity on the denial and potential guidance on reapplication, we recommend reaching out to the nearest embassy or consulate of the country you are planning to visit. They will be able to provide specific insights and assistance based on your individual case.
| Afghanistan | Albania | Antigua & Barbuda | Argentina | Andorra |
| Armenia | Austria | Azerbaijan | Bahamas | Belgium |
| Belize | Benin | Botswana | Brazil | Brunei |
| Canada | Cambodia | Cameroon Union Republic | Chile | Colombia |
| Comoros | Cote d’Ivoire | Croatia | Cuba | Denmark |
| Djibouti | Dominica | Angola | Aruba | Anguilla |
| Australia | Barbados | Bolivia | Bulgaria | Cape Verde |
| Cook Islands | Cyprus | Dominican Republic | Belarus | Bosnia & Herzegovina |
| Burundi | Cayman Island | Costa Rica | Czech Republic | East Timor |
| Estonia | Eswatini | Gambia | Greece | Fiji |
| Georgia | Grenada | Finland | Germany | Guatemala |
| Guernsey | France | Ghana | Gabon | Gibraltar |
| Guinea | Iceland | Honduras | Hungary | Guyana |
| Haiti | Indonesia | Ireland | Isle of Man | Israel |
| Jamaica | Japan | Jersey | Jordan | Kenya |
| Kiribati | Kyrgyzstan | Laos | Lesotho | Liberia |
| Liechtenstein | Lithuania | Macedonia | Madagascar | Malawi |
| Malaysia | Malta | Moldova | Morocco | Netherlands |
| Norway | Papua New Guinea | Portugal | Marshall Islands | Monaco |
| Mozambique | New Zealand | Mauritius | Mexico | Mongolia |
| Myanmar | Nicaragua | Oman | Palau | Paraguay |
| Peru | Philippines | Republic of Korea | Romania | Russia |
| Saint Christopher and Nevis | Saint Lucia | Saint Vincent & the Grenadines | Samoa | Montenegro |
| Namibia | Niger Republic | Palestine | Niue Island | Panama |
| Poland | Rwanda | San Marino | Italy | Kazakhstan |
| Latvia | Luxembourg | Mali | Micronesia | Montserrat |
| Nauru | Saudi Arabia | Senegal | Serbia | Seychelles |
| Sierra Leone | Singapore | Slovakia | Slovenia | Solomon Islands |
| South Africa | Spain | Sri Lanka | Suriname | Sweden |
| Taiwan | Switzerland | Tajikistan | Tanzania | Thailand |
| Tonga | Trinidad & Tobago | Togo | Turks & Caicos Island | Tuvalu |
| Uganda | UAE | Ukraine | Uzbekistan | United Kingdom |
| Vanuatu | Uruguay | USA | Zambia | Zimbabwe |
| Vatican City Holy See | Venezuela | Vietnam |
| Andorra | Antigua and Barbuda | Argentina | Australia | Austria |
| Bahamas | Barbados | Belgium | Brazil | Brunei Darussalam |
| Bulgaria | Chile | Costa Rica | Croatia | Czech Republic |
| Denmark | Estonia | Finland | France | Germany |
| Greece | Hong Kong | Hungary | Iceland | Ireland |
| Israel | Italy | Japan | Latvia | Liechtenstein |
| Lithuania | Luxembourg | Malta | Mexico | Monaco |
| Morocco | Netherlands | New Zealand | Norway | Panama |
| Papua New Guinea | Philippines | Poland | Portugal | Republic of Cyprus |
| Romania | Saint Kitts and Nevis | Saint Lucia | Saint Vincent and the Grenadines | Samoa |
| San Marino | Singapore | Slovakia | Slovenia | Solomon Islands |
| South Korea | Spain | Sweden | Switzerland | Taiwan |
| Thailand | Trinidad and Tobago | United Arab Emirates | United Kingdom | Uruguay |
| Vatican City |
| Albania | Germany | Andorra | Australia | Austria |
| Azerbaijan | Belgium | Brunei | Bulgaria | Canada |
| China | Cyprus | Croatia | South Korea | Denmark |
| Spain | Estonia | Finland | France | Greece |
| Georgia | Hungary | Ireland | Iceland | Italy |
| Japan | Kazakhstan | Kyrgyzstan | Latvia | Liechtenstein |
| Lithuania | Luxembourg | Maldives | Malta | Malaysia |
| Maurice | Monaco | Montenegro | Norway | New Zealand |
| Uzbekistan | Panama | Netherlands | Poland | Portugal |
| Czech Republic | Romania | United Kingdom | Russia | Saint Kitts and Nevis |
| San Marino | Seychelles | Singapore | Slovakia | Slovenia |
| Sweden | Switzerland | Tajikistan | Thailand | Turkey |
| Ukraine | USA |
| Andorra | Australia | Austria | Belgium | Brunei Darussalam | Chile |
| Croatia | Czech Republic | Denmark | Estonia | Finland | France |
| Germany | Greece | Hungary | Iceland | Ireland | Israel |
| Italy | Japan | Latvia | Liechtenstein | Lithuania |
| Andorra | Antigua and Barbuda | Argentina | Australia | Austria | Bahamas |
| Barbados | Belgium | Brazil | Brunei Darussalam | Bulgaria | Chile |
| Costa Rica | Croatia | Czech Republic | Denmark | Estonia | Finland |
| France | Germany | Greece | Hong Kong | Hungary | Iceland |
| Ireland | Israel | Italy | Japan | Latvia | Liechtenstein |
| Lithuania | Luxembourg | Malta | Mexico | Monaco | Morocco |
| Netherlands | New Zealand | Norway | Panama | Papua New Guinea | Philippines |
| Poland | Portugal | Republic of Cyprus | Romania | Saint Kitts and Nevis | Saint Lucia |
| Saint Vincent and the Grenadines | Samoa | San Marino | Singapore | Slovakia | Slovenia |
| Solomon Islands | South Korea | Spain | Sweden | Switzerland | Taiwan |
| Thailand | Trinidad and Tobago | United Arab Emirates | United Kingdom | Uruguay | Vatican City |
| Andorra | Antigua and Barbuda | Argentina | Australia | Austria |
| Bahamas | Barbados | Belgium | Brazil | Brunei Darussalam |
| Bulgaria | Chile | Costa Rica | Croatia | Czech Republic |
| Denmark | Estonia | Finland | France | Germany |
| Greece | Hong Kong | Hungary | Iceland | Ireland |
| Israel | Italy | Japan | Latvia | Liechtenstein |
| Lithuania | Luxembourg | Malta | Mexico | Monaco |
| Morocco | Netherlands | New Zealand | Norway | Panama |
| Papua New Guinea | Philippines | Poland | Portugal | Republic of Cyprus |
| Romania | Saint Kitts and Nevis | Saint Lucia | Saint Vincent and the Grenadines | Samoa |
| San Marino | Singapore | Slovakia | Slovenia | Solomon Islands |
| South Korea | Spain | Sweden | Switzerland | Taiwan |
| Thailand | Trinidad and Tobago | United Arab Emirates | United Kingdom | Uruguay |
| Vatican City |
| Albania | Angola | Antigua and Barbuda | Armenia | Azerbaijan | Bangladesh |
| Barbados | Belarus | Belize | Benin | Bermuda | Bhutan |
| Bolivia | Bosnia and Herzegovina | Botswana | Brunei Darussalam | Burundi | Cambodia |
| Cameroon | Cape Verde | Central African Republic | Chad | Comoros | Congo |
| Costa Rica | Cuba | Djibouti | Dominica | Dominican Republic | Ecuador |
| Egypt | El Salvador | Equatorial Guinea | Eritrea | Ethiopia | Federated States of Micronesia |
| Fiji | Gambia | Georgia | Ghana | Grenada | Guatemala |
| Guinea-Bissau | Guyana | Haiti | Honduras | India | Israel |
| Jamaica | Jordan | Kazakhstan | Kenya | Kiribati | Kyrgyzstan |
| Laos | Liberia | Macedonia | Madagascar | Malawi | Malaysia |
| Maldives | Mauritania | Mauritius | Mongolia | Montenegro | Mozambique |
| Myanmar | Namibia | Nepal | Nicaragua | Pakistan | Panama |
| Papua New Guinea | Paraguay | Rwanda | Saint Vincent and the Grenadines | Sao Tome and Principe | Serbia |
| Seychelles | Sierra Leone | Somalia | South Africa | South Korea | Sri Lanka |
| Sudan | Suriname | Swaziland | Taiwan | Tajikistan | Tanzania |
| Thailand | Togo | Trinidad and Tobago | Turkmenistan | Uganda | Ukraine |
| Uruguay | Uzbekistan | Vanuatu | Venezuela | Vietnam | Zambia |
| Zimbabwe |
| Albania | Algeria | Andorra | Angola | Antigua and Barbuda | Argentina |
| Australia | Austria | Azerbaijan | Bahrain | Bangladesh | Belarus |
| Belgium | Benin | Bhutan | Bolivia | Bosnia and Herzegovina | Brazil |
| Bulgaria | Burkina Faso | Cambodia | Cameroon | Canada | Cape Verde |
| Central African Republic | Chad | Chile | China | Colombia | Comoros |
| Congo | Costa Rica | Croatia | Cuba | Czech Republic | Democratic Republic of the Congo |
| Denmark | Djibouti | Dominican Republic | Ecuador | Egypt | El Salvador |
| Equatorial Guinea | Eritrea | Estonia | Federated States of Micronesia | Finland | France |
| Gabon | Georgia | Germany | Greece | Greenland | Guatemala |
| Guinea | Guinea-Bissau | Guyana | Haiti | Honduras | Hong Kong |
| Hungary | Iceland | India | Indonesia | Iran | Ireland |
| Israel | Italy | Ivory Coast | Japan | Jordan | Kazakhstan |
| Kuwait | Kyrgyzstan | Laos | Latvia | Liberia | Liechtenstein |
| Lithuania | Luxembourg | Macau | Macedonia | Madagascar | Mali |
| Malta | Marshall Islands | Mauritania | Mexico | Moldova | Monaco |
| Mongolia | Montenegro | Morocco | Myanmar | Nepal | Netherlands |
| New Zealand | Nicaragua | Niger | Nigeria | Norway | Oman |
| Pakistan | Palau | Panama | Paraguay | Peru | Philippines |
| Poland | Portugal | Qatar | Reunion | Romania | Russian Federation |
| Sao Tome and Principe | Saudi Arabia | Senegal | Serbia | Slovakia | Slovenia |
| South Korea | Spain | Sri Lanka | Sudan | Suriname | Sweden |
| Switzerland | Taiwan | Thailand | Timor-Leste | Togo | Tunisia |
| Turkey | Turkmenistan | Ukraine | United Arab Emirates | United Kingdom | United States |
| Uruguay | Uzbekistan | Vatican City | Venezuela | Vietnam |
| Afghanistan | Aland Islands | Albania | Algeria | American Samoa | Andorra |
| Anguilla | Antarctica | Argentina | Armenia | Aruba | Australia |
| Austria | Azerbaijan | Bahrain | Bangladesh | Belarus | Belgium |
| Benin | Bermuda | Bhutan | Bolivia | Bonaire | Bosnia and Herzegovina |
| Brazil | British Indian Ocean Territory | British Virgin Islands | Brunei Darussalam | Bulgaria | Burkina Faso |
| Cambodia | Cameroon | Canada | Cape Verde | Cayman Islands | Central African Republic |
| Chad | Chile | China | Christmas Island | Cocos Islands | Colombia |
| Congo | Cook Islands | Costa Rica | Croatia | Cuba | Curacao |
| Czech Republic | Democratic Republic of the Congo | Denmark | Djibouti | Dominica | Dominican Republic |
| Ecuador | Egypt | El Salvador | Equatorial Guinea | Estonia | Ethiopia |
| Falkland Islands | Faroe Islands | Federated States of Micronesia | Finland | France | French Guiana |
| French Polynesia | Gabon | Georgia | Germany | Gibraltar | Greece |
| Greenland | Guadeloupe | Guam | Guatemala | Guernsey | Guinea |
| Guinea-Bissau | Guyana | Haiti | Honduras | Hong Kong | Hungary |
| Iceland | India | Indonesia | Iran | Iraq | Isle of Man |
| Israel | Italy | Ivory Coast | Japan | Jersey | Jordan |
| Kazakhstan | Kiribati | Kuwait | Kyrgyzstan | Laos | Latvia |
| Lebanon | Liberia | Libya | Liechtenstein | Lithuania | Luxembourg |
| Macau | Macedonia | Maldives | Mali | Marshall Islands | Martinique |
| Mauritania | Mayotte | Mexico | Moldova | Monaco | Mongolia |
| Montenegro | Montserrat | Morocco | Mozambique | Myanmar | Namibia |
| Nauru | Nepal | Netherlands | New Caledonia | New Zealand | Nicaragua |
| Niger | Nigeria | Niue | Norfolk Island | North Korea | Northern Mariana Islands |
| Norway | Oman | Pakistan | Palau | Palestinian Territory | Panama |
| Papua New Guinea | Paraguay | Peru | Philippines | Pitcairn Islands | Poland |
| Portugal | Puerto Rico | Qatar | Reunion | Romania | Russian Federation |
| Saint Barthelemy | Saint Helena | Saint Kitts and Nevis | Saint Lucia | Saint Martin | Saint Pierre and Miquelon |
| Samoa | San Marino | Sao Tome and Principe | Saudi Arabia | Senegal | Serbia |
| Sint Maarten | Slovakia | Slovenia | Somalia | South Africa | South Georgia and the South Sandwich Islands |
| South Korea | South Sudan | Spain | Sri Lanka | Sudan | Suriname |
| Svalbard and Jan Mayen | Sweden | Switzerland | Syrian Arab Republic | Taiwan | Tajikistan |
| Thailand | Timor-Leste | Togo | Tokelau | Tunisia | Turkey |
| Turkmenistan | Turks and Caicos Islands | Tuvalu | Ukraine | United Arab Emirates | United Kingdom |
| United States | United States Virgin Islands | Uruguay | Uzbekistan | Vatican City | Venezuela |
| Vietnam | Wallis and Futuna | Yemen |
These countries dont need visa for Uganda
| Angola | Eritrea | Malawi | Madagascar | Seychelles |
| Eswatini | Zambia | Comoros | Kenya | Mauritius |
| Zimbabwe | Tanzania | Rwanda | Kenya | Burundi |
| South Sudan | Antigua and Barbuda | Barbados | Fiji | Grenada |
| Lesotho | Sierra Leone | Solomon Islands | Vanuatu | Cyprus |
| Bahamas | Belize | Gambia | Jamaica | Malta |
| Singapore | Luxembourg | Malta | Monaco | Netherlands |
| New Zealand | Norway | Poland | Portugal | San Marino |
| Singapore | Slovakia | Slovenia | South Korea | Spain |
| Sweden | Switzerland | Taiwan | United Kingdom |
Non-Refundable Fees: All fees paid for e-Visa services are non-refundable. This includes but is not limited to processing fees, service fees, and any other charges associated with the application.
Application Denials: In the event that a visa application is denied by the relevant immigration authorities, no refunds will be issued. Evisa Online / Sky Express Travel Ltd is not responsible for decisions made by immigration officials.
Incorrect Information: Refunds will not be provided if an application is rejected due to inaccuracies or incomplete information provided by the applicant. It is the responsibility of the user to ensure the accuracy and completeness of the information submitted.
Processing Time: Evisa Online / Sky Express Travel Ltd does not guarantee processing times, and delays may occur due to unforeseen circumstances. As such, refunds will not be issued based on processing time expectations.
Contact Us: For any questions or concerns regarding our Refund and Cancellation Policy, please reach out to our customer support team at Evisa Online / Sky Express Travel Ltd.
Please note that by using our services, you acknowledge and agree to abide by the terms outlined in this Refund and Cancellation Policy. Evisa Online / Sky Express Travel Ltd reserves the right to modify this policy at any time without prior notice, and it is the user’s responsibility to review it periodically for updates.